Support Services

Once the installation is complete and your system is operational, our job isn’t over. Whether you have a fully trained maintenance staff or none at all, KVK can provide valuable assistance and help reduce your downtime. After all, no one is going to understand your system better than the people who designed it, and we know it is important that we be able to support you if something unexpected happens. 
We offer a wide range of service plans including:
  • Phone consultations during regular office hours 
  • After hours support
  • 24 hour support
  • Secure Remote System Access for troubleshooting purposes
  • Scheduled Periodic Site Visits for system analysis
  • On site program modifications and testing due to changes in your process/work flow
  • System Expansions
Share by: